Privacy Policy

AccroBIZ Software Solutions W.L.L.

Effective Date: 10 October 2026

1. Introduction

AccroBIZ Software Solutions W.L.L. is a Bahrain-based software solutions company providing ERP, Point of Sale (POS), restaurant management, inventory management, accounting, and related business software solutions.

We respect the privacy of our customers, prospective customers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when individuals interact with our website, advertisements, enquiry forms, and business communication channels.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Full name

  • Mobile and WhatsApp number

  • Email address

  • Business or company name

  • Business type and location

  • Software requirements and product interests

  • Information voluntarily provided through enquiry forms, Facebook, Instagram, WhatsApp, or direct communication

  • Basic website usage and technical information, where applicable

3. How We Use Your Information

We may use the information collected to:

  • Respond to customer enquiries and requests

  • Provide information about AccroBIZ software products and services

  • Contact interested customers regarding pricing, demonstrations, quotations, and implementation

  • Understand customer business requirements

  • Provide customer support and related services

  • Maintain relevant business communication and enquiry records

  • Send promotional communications where permitted by applicable law and any required consent

4. Facebook and Instagram Lead Forms

When you submit an enquiry through our Facebook or Instagram advertisements, we receive the information you choose to provide through the lead form.

We use this information to respond to your enquiry, discuss your software requirements, provide product information, and arrange demonstrations where requested.

Meta Platforms may separately process information in accordance with its own privacy policies.

5. Sharing of Information

We do not sell customer personal information.

We may share relevant information with authorized employees and service providers who assist with customer communication, hosting, business operations, and technical services.

We may also disclose information when required by applicable law.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no electronic storage or internet transmission method can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, and meeting applicable legal obligations.

When information is no longer required, we take appropriate steps to delete or securely dispose of it.

8. Your Privacy Rights

Subject to applicable law, individuals may request access to their personal information, correction of inaccurate information, or deletion of information.

You may also request that we stop sending promotional communications.

To make a privacy-related request, please contact us using the details below.

9. Third-Party Platforms

Our website and advertisements may use third-party services, including Facebook, Instagram, WhatsApp, and website hosting or communication providers.

These third parties may process information under their respective privacy policies.

10. Changes to This Privacy Policy

AccroBIZ Software Solutions W.L.L. may update this Privacy Policy when necessary to reflect changes in business operations, services, or applicable legal requirements.

The updated policy will be published on our website with a revised effective date.

11. Contact Information

AccroBIZ Software Solutions W.L.L.

Kingdom of Bahrain

Website: https://accrobiz.com

Phone / WhatsApp: +973 3358 3618

Email: info@accrobiz.com

For privacy-related enquiries, please contact us using the details above.